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Support

Support Hotline for customers without maintenance contract

phone: 0900 5102 89 59

weekdays: Monday to Friday from 9 am to 5 pm

1.99 € per minute from the German landline.

TeamViewer Quick Support

Download the TeamViewer here, so that we can get quick access to your computer in the support case.

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Maintenance customers enjoy direct support 365 days a year and profit in many ways from our full-service portfolio.

In addition to skilled advice, we guarantee rapid assistance around the clock.

  • No outlay / loss of time for tender preparation / orders
  • Free estimates
  • Additional services (e. g. WM templates)
  • Template changes, e. g. colour / logo, free of charge
  • Immediate  handling
  • Free repairs and, if necessary, delivery of replacement parts (within the guarantee period)
  • Provision of loan equipment for maintenance customers

For questions regarding our maintenance contracts or to extend a service level please contact us directly.

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